Do No Harm users talk about the mindsets that influence and shape our behaviors in ways that, in turn, influence and shape our impacts on any context. These are the “dividing mindset” and the “connecting mindset”. Every person who intervenes in any context may choose which mindset to embody. The choice is the basis for effective, positive impacts or ineffective and negative impacts. It is an essential choice.
The Connecting Mindset
The connecting mindset looks for and emphasizes collaboration, equality, and responsibility. As the lessons on Connectors show us, even in violent conflicts, individuals collaborate and care for each other; some systems and beliefs connect people rather than divide them. When interveners operate out of a connecting mindset, they exhibit positive patterns of behavior. Their behaviors present messages that run counter to conflict narratives and messages. This can help others remain free from—or be more willing to resist—the dividing mindset.
The four characteristics of connecting mindsets are Respect, Accountability, Fairness, and Transparency.
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Lesson 4: Actions and Behaviors have Consequences
